Frequently Asked Questions
How do I get started using your services?
Getting started is easy. Just give us a call at
718-337-3745 or e-mail us at
info@smartcopydesignsinc.com
and tell us what your needs are. From there we'll devise the best strategy
to meet your needs — in line with your company vision.
What documents do you need to send?
The truth is the more information you have about your company, product or service
the better it will be for us to write copy that connects, communicates and compels
your customer to action. Below is a list of suggested documents that will help
us help you:
|
Women's Business Institute
|
“Michelle's proposal letter was a great help to me and my organization... she
put a great deal of effort into the letter, and she made sure to get to know my
organization and its work in order to make the letter as compelling as
possible. The result was an original and engaging letter that states our case
and shows what we have to offer to potential donors.”
- Elisa Walton, Fundraising & Alliance Coordinator
|
- Tear sheets or reprints of previous ads
- Examples of competitors' ads and sales literature
- Product brochures, data sheets and any other literature describing the product
- Press release and press kits
- Product reviews
- Marketing plans
- Business plans
- Direct-mail packages and sales letters
- Market research studies
- Product specifications
What if you're not happy with the copy?
It is our aim to please each of our clients with copy that meets their needs — and
is in line with their vision. We realize that sometimes that may not happen the first
time around. If you're not pleased with your copy, we will rewrite it until you are.
All we ask is that you spell out concretely what the problem is and what you would like
us to do. Once we have a clear idea of what you expect we can proceed with drafting the
copy that will meet your expectations and needs.
Do you want a refund?
Unfortunately, we don't give refunds on creative work at S.M.A.R.T Copy Designs, but
we will give you a significant
discount on your next project. Our objective is to
build a customer relationship with you that will last for generations. And your satisfaction
is our utmost concern.
How do I make payments to S.M.A.R.T Copy Designs?
Here are the requirements:
An initial deposit of
50% is due via Paypal or check. Upon delivery of your
first draft a
25% payment will be required. When you receive your final copy the
final payment of
25% will be required.
How do I submit my project to S.M.A.R.T Copy Designs?
When you retain our services you will be sent a creative brief to complete. This will help
us strategically plan out the best course of action for your project. Without this form we
cannot complete your project. Please return this form to us within 72 hours. Additional
information maybe required, but a link to your website will be helpful.
Transactions that are
email only will be sent back to you as a Word or PDF attachment
within 10 days after receiving (all the necessary information and payments).